Privacy Policy
The purpose of this policy is to outline the steps Car Dealership Brookfield Autos Ltd take to ensure the privacy of users of this website - https://www.brookfieldautos.co.uk, outlined in clear and understandable language. If you have any questions relating to the way in which Car Dealership Brookfield Autos Ltd handles data and information of users then please contact us via the details on the contact page of this website - https://www.brookfieldautos.co.uk/contact/
Car Dealership Brookfield Autos Ltd as a data controller is committed to ensuring the data processed through this website is done so in a manner appropriate to the General Data Protection Regulation (GDPR) which took effect on May 25th 2018.
Spidersnet (Part of Friday Media Group) who provide this website and related services for Car Dealership Brookfield Autos Ltd act as a data processor.
Users of this website act as Data Subjects and are the intended target of the terms laid out in this policy.
Type of data we collect
This section outlines the type of data and information collected through this website and the steps available to users to request access, amendment and removal of data.
Website Cookies
The use of cookies on this website is outlined in more detail within our cookie policy.
Google Analytics
This website https://www.brookfieldautos.co.uk utilises a 3rd party service called Google Analytics to collect information about visitor behaviour to inform business decisions. Examples of the information collected via Google Analytics includes the number of visits, areas of this website users are accessing and the action users are taking. This information is anonymous and does not allow identification of individual users accessing this website.
You can learn more about privacy at Google or choose to opt-out of this feature entirely by installing the Google Analytics Opt-out Browser Add-on.
Personal Information via Enquiry Forms
If a user submits an enquiry to Car Dealership Brookfield Autos Ltd via an enquiry form on this website then details including the name, email address, phone number as well as any additional information provided by the user in the message field will be sent to Car Dealership Brookfield Autos Ltd and stored within tools made available by Spidersnet, for future reference and to comply with any internal auditing requirements in line with legitimate business use. This information, unless otherwise stated is intended for legitimate business use including responding to the enquiry, it will not be shared with any other parties or used without consent.
By submitting an enquiry via any form on this website a user gives consent to be contacted back by appropriate methods in relation to the initial enquiry.
This website may also include additional tools which send automated emails upon a user requesting these eg. Stock Alerts. Users are able to unsubscribe or opt-out of these emails at any point from within the emails they receive.
Lead Generation and CRM Data Handling (Google & Facebook)
Car Dealership Brookfield Autos Ltd utilises lead generation tools via Google Ads and Facebook (Meta) Technologies. When you submit your details via a lead form on these platforms, your information is securely synchronised with our custom CRM system.
In accordance with Google and Meta platform policies:
- ● Confidentiality: We maintain strict confidentiality of all user information. We do not sell, rent, trade, or share your personal data with any third-party companies for their own marketing purposes.
- ● Google API & Limited Use: Our CRM’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
- ● Meta (Facebook) Compliance: Any data collected via Meta Lead Ads is handled in accordance with the Meta Platform Terms and Meta’s Data Processing Terms. We ensure that all user data is processed securely and exclusively for the purpose for which it was collected.
- ● Data Purpose: Your information is used solely by Car Dealership Brookfield Autos Ltd to facilitate the specific service or enquiry you requested (such as vehicle availability, part-exchange valuations, or booking a test drive).
- ● Secure Infrastructure: We employ robust technical and organisational security measures to ensure that data pulled from external lead forms into our CRM is protected against unauthorised access.
Data Hosting, Transfers, and Retention
- ● International Transfers: To provide our services, your personal information may be stored on secure cloud servers located outside of the United Kingdom (UK), including the EEA or the USA. Where data is transferred, we ensure protection through the use of Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA).
- ● Data Retention: We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. For general enquiries and leads, this is typically 24 months from the date of your last interaction, unless a longer period is required for legal, accounting, or reporting purposes.
Access to personal information
Under the General Data Protection Regulation data subjects have the right to access, amend and erase information a data controller holds on them. Data subjects can request access, amendments or erasure of their data by contacting Car Dealership Brookfield Autos Ltd directly using the details available on the contact page of this website.
Changes to this privacy policy
This privacy notice is subject to change without prior warning. A review of this privacy policy will be undertaken at regular undetermined future dates with the updated date stated below.
Updated: 13 March 2026
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